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21 Aug 2013

New entry door

When we were purchasing our house, we knew that we had to replace the front door because of its damage . We ordered it and were told it would be delivered in one or two weeks. It wasn't. As a matter of fact, it was delayed several times and last week - 6 weeks later - it finally arrived at the store where we ordered it.
Unfortunately, it wasn't the end of the story. The door was upgraded (we didn't ask for it)  is of a wrong colour ( ...and the frame can't be painted different colour because it has a special coating) and arrived damaged. Really! Could anything else go wrong?

We were really annoyed and expressed our feelings to the store manager as well as the manufacturer which had the following outcome - the new door will be here in 5 days with 50% discount. I guess I can live with that, but my husband said: "Seeing is believing" :-)
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2 comments:

  1. Danielle Bailey3 September 2013 at 10:48

    Aww... that sounds disappointing! I would have felt flustered if that happened to me. Anyway, at least there's the rainbow after the rain, which is the fact that they gave you a replacement at 50 percent off. Though I do understand your husband preferring to wait until the door comes around.

    VinylumeInc.com

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  2. Unknown5 September 2013 at 05:26

    That was so unfortunate. Such inconveniences and delays are frustrating and disappointing. Next time, you have to choose carefully your manufacturer or where will you buy a door to avoid the same incident again.

    -Tameka Lauricella @ Integrity We

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